Returns & Exchanges
At Payless Medical, we want you to be completely satisfied with your fashion purchase. If your items aren't the perfect fit, you can return unworn merchandise with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely place the unworn apparel in its original packaging, ensuring all designer tags and hygiene seals are intact.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing